A CLEAR BRIEF FOR THE HANDOVER
End of Tenancy Cleaning in London
End of tenancy cleaning in London for rental properties approaching handover. Use your inventory and agent’s requirements to define the work, and check appliance and carpet inclusions before accepting the quote.
Inventory-led scope
Appliances checked separately
Handover timing planned

Cleaning rental rooms, empty storage and requested items for the handover requirements.
HOW THE VISIT IS ORGANISED
A clear sequence for end of tenancy cleaning.
Share the handover brief
Provide the inventory or agent’s requirements and list supplied furnishings. Separate cleaning concerns from existing damage and other tenancy obligations.
Agree the included items
Check appliances, storage and carpet treatment individually. Schedule the visit after removals and ensure power, water and keys remain available.
Review before handover
Check the confirmed checklist and raise any concern through the actual booking terms. Return keys only with the inspection and access arrangements understood.

Use the documents that apply to the property
Read the tenancy requirements and check-in inventory, noting the rooms, appliances and supplied furnishings. A generic checklist may miss an item important to your particular handover. Share the relevant requirements with the booking team and distinguish cleaning from damage or ordinary wear. A clean cannot guarantee a deposit outcome, because deductions can relate to issues outside the cleaning scope. Discuss any specific inspection concern before arranging the appointment.
An empty property makes the scope clearer
Schedule the clean after belongings have been removed where practical. Empty drawers and cupboards that are included, defrost the freezer if instructed and remove food. The team needs safe water, power and access until the work is finished. If movers are still using the rooms, agree the sequence carefully. Cleaning a floor and then carrying boxes through it can undo work just before the landlord’s inspection.
Check kitchens, bathrooms and fittings
List internal cupboards, appliance interiors, accessible fittings and floor finishes as separate checklist items. Mention grease, limescale and any previous damage. Ask whether the oven, fridge and other appliances are included in the tenancy quotation or need individual arrangements. Repairs and replacement parts are different from cleaning. Delicate surfaces and coated fittings should be identified so suitable products can be chosen without treating every mark as removable soil.
Carpets and supplied furniture
Confirm how fitted carpets, rugs and upholstery are handled. A tenancy clean does not automatically mean wet extraction of every fabric item. Give the material, room sizes and condition, and allow time for drying before heavy use or inspection. Check whether furniture can be moved safely and whether mattresses are part of the brief. Report pre-existing staining rather than assuming a cleaning service can erase changes in the material.
Inspection timing, evidence and exclusions
Arrange enough time between the clean and handover to check the agreed work. Ask how any concern should be raised under the actual booking terms; do not invent a re-clean guarantee. Keep the agreed checklist and payment record. External glazing, waste disposal, repairs and hazardous contamination need separate discussion. The quote depends on property size, appliances, furnishings, condition and access, so a room count alone may not describe the work accurately.

A handover checklist example
A furnished flat might require kitchen appliance interiors, accessible storage, bathroom fittings and the supplied furniture to be considered. The inventory may also describe carpet condition and existing marks. Read those details together rather than copying a generic checklist from another property. Tell the team which furnishings stay and which rooms are already empty. Confirm if the agent needs a record of the cleaning and what can actually be supplied. The appointment should be timed before the handover but after removals wherever possible. If the inspection happens much later, account for anyone entering or using the property in between, because that can affect its condition after the clean.
Checking before you close the door
Keep the scope and confirmation available when reviewing the property. Check agreed appliance and cupboard interiors before locking up, rather than relying only on the appearance of the living room. Report any concern through the booking team under the terms that actually apply. Do not claim a guaranteed deposit outcome or assume the landlord must accept every mark as cleanable. Record existing damage separately and avoid confusing replacement or repairs with further cleaning. Arrange any follow-up access before returning keys if the confirmed process requires it; a cleaner cannot revisit a property without permission and a working entry arrangement.
Why speak to Friendly Cleaners?
A dedicated end of tenancy page provides a booking route for rental handovers, with related carpet and oven services listed separately. Use the published contact number to agree the property-specific checklist. Any service-specific terms must be confirmed with the team before booking.
Read the booking terms and ask for the service details that apply to your appointment before confirming.
SPECIFIC QUESTIONS
End of Tenancy Cleaning questions
For a property-specific answer, contact the booking team.
Does this guarantee my deposit back?
No deposit outcome should be promised. The landlord may consider damage, tenancy obligations and other matters beyond cleaning.
Are carpets included?
Confirm whether carpet treatment is included and which rooms it covers. Vacuuming and specialist extraction are different tasks.
Should the property be empty?
An empty property usually makes access clearer. Explain any furniture or belongings that will remain and agree how they affect the checklist.
Can I use my agent’s checklist?
Share it before booking so the quote and scope can be compared with the actual handover requirements.
Is a return visit guaranteed?
Ask for the current booking terms and any applicable follow-up arrangement. No guarantee is assumed on this page.
When should the freezer be defrosted?
Ask before the appointment. Defrosting can take time and should not leave water hazards or prevent the planned appliance clean.
Discuss your end of tenancy cleaning enquiry.
Have the postcode, relevant sizes and your preferred date ready. Explain the condition and access, then confirm the scope and quote before accepting the appointment.